Our Services:

Organization

Organization is often the real but unrealized cause of companies’ failures in achieving shareholders’ expectations and targets. Solving organization issues calls for digging out the real root causes and developing effective solutions that address not only business processes and systems but also the ways people think and act.

Prosval has rich and unique combination of organization best practices from global leading management consulting firms and organization/HR consulting firms. Prosval’s professional team is uniquely qualified to deliver consulting services in organization for companies across industries to solve pressing organizational issues and make immediate lasting impacts on performance.

Our Services in Organization include:

  • Customer-centric Organization (CCO)
  • High Performance Organization Development (HPOD)
  • Holistic Performance Improvement (HPI)
  • Effective Performance Management (EPM)
  • Superior Program Management Office (PMO)
  • Holistic Organizational Audit (HOA)
  • Impactful Knowledge Management (IKM)
  • Malcolm Baldrige (MBCfPE)

Highlights of Prosval Services in Organization – Example

Customer-centric Organization (CCO)

Description

  • Development of high performance customer centric organization structure based on best practices and proven methodologies.
  • Optimization of  organization structure which has structural strengths, that can not be replaced by other elements, for building competitive advantages and improving performance (companies are often unaware and do not pay proper attention or make adequate effort to organization structure).
  • Application of fact-based analysis objectively and independently to avoid subjectivity and conflict of interest to develop best organization structure.

Objectives

  • Solve various issues/problems related to organization structure (such as: duplication, missing function, slow, bureaucratic, inefficiency).
  • Improve coordination and interaction efficacy among organization units.
  • Remove organizational barriers (refocus organization functions on company goals).
  • Improve company competitiveness and performance.
  • Enhance organizational capability to support business growth.
  • Develop high performance organization (HPO).

Key Processes (Approach)

  • Developing high performance organization structure framework/methodology.
  • Developing relevant organization structure options.
  • Performing fact-based analysis on organization structure options.
  • Selecting/recommending organization structure best option (recommendation) based on best practices and proven  methodology.
  • Detailing the recommended organization structure.
  • Developing key roles and responsibilities.
  • Developing job specifications.
  • Developing new organization structure implementation plan.
  • Developing new organization structure socialization material/document.

Value Proposition

  • Real Positive Impact: substantial and measurable performance improvement.
  • Best Practice & Proven Methodology: world class best practices & proven methodologies (experience with Booz Allen Hamilton).
  • Fully Customized & Local Wisdom: tailored to clients’ unique characteristics/situation and Indonesian context.
  • Prominent Client: various prominent corporations, such as: WIKA, PP, AP II, Antam, Lintasarta, Metra.
  • Client Appreciation: Clients stated high appreciation and satisfaction.
  • Competitive Fee: very competitive professional fee (local rate).

High Performance Organization Development (HPOD)

Description

  • Effective High Performance Organization Development (HPOD) enables company/organization to increase performance continuously and realize high performance organization.
  • To be effective, HPOD system must be developed based on best practices and proven methodologies tailored to company unique characteristics (fully-customized) and practical to be implemented (implementable).
  • With effective HPOD, company can internalize learning process, capitalize lessons-learnt and develop organizational capabilities for continuous performance improvement.

Objectives

  • Solve various company/organizational issues effectively.
  • Develop organizational capabilities to improve performance continuously (closing performance gaps).
  • Improve company competitiveness, business growth and shareholder value.
  • Optimize company full potential.
  • Achieve/realize company vision, missions and aspiration.
  • Achieve/realize High Performance Organization (HPO).

Key Processes (Approach)

  • Identifying company/organization issues/problems and root causes.
  • Developing options of HPOD system relevant to company’s unique characteristics.
  • Selecting (recommending) HPOD system best option.
  • Detailing the recommended HPOD system.
  • Developing key enabler for successful implementation.
  • Developing timeline and implementation plan of HPOD.
  • Developing HPOD socialization material/document.

Value Proposition

  • Real Positive Impact: substantial and measurable performance improvement.
  • Best Practice & Proven Methodology: world class best practices & proven methodologies in Organizational Development (OD) (experience with Booz Allen Hamilton).
  • Fully Customized & Local Wisdom: tailored to clients’ unique characteristics/situation and Indonesian context.
  • Prominent Client: various reputable corporations, such as: AP II, Antam, Lintasarta, Metra.
  • Client Appreciation: Clients stated high appreciation and satisfaction.
  • Competitive Fee: very competitive professional fee (local rate).
  • Competitive Fee: very competitive professional fee (local rate).

Holistic Performance Improvement (HPI)

Description

  • Development of holistic company performance improvement system and program (such as: revenue enhancement, cost efficiency, asset utilization optimization, risk management, business growth).
  • Effective application/implementation of best practices and proven methodologies  to boost company performance.
  • No one-size-fits-all-solution. To be effective, company performance improvement system and program development must be tailored to company unique characteristics/situation (fully customized).

Objectives

  • Solve company various issues (strategy, business, operations and organization) effectively.
  • Improve company performance effectively and holistically.
  • Improve business growth and shareholder value.
  • Optimize company full potential.
  • Achieve/realize company aspiration (fulfilling shareholder expectations).
  • Achieve/realize High Performance Organization (HPO).

Key Processes (Approach)

  • Identifying performance issues and root causes.
  • Identifying potential solution options.
  • Developing value driver and value map.
  • Quantifying value creation potentials.
  • Developing performance improvement strategy (value creation strategy).
  • Developing performance improvement program (value creation program).
  • Developing timeline and action plan for implementation.
  • Developing resources requirement for implementation.
  • Developing implementation potential problems and effective solutions.
  • Developing key enablers for successful implementation.
  • Developing socialization material/document for implementation preparation.

Value Proposition

  • Real Positive Impact: substantial and measurable performance improvement.
  • Best Practice & Proven Methodology: world class best practices & proven methodologies (experience with Booz Allen Hamilton).
  • Fully Customized & Local Wisdom: tailored to clients’ unique characteristics/situation and Indonesian context.
  • Prominent Client: various leading corporations, such as: Telkom, AP II, Elnusa, Ferron, Pins Indonesia.
  • Client Appreciation: Clients stated high appreciation and satisfaction.
  • Competitive Fee: very competitive professional fee (local rate).

Effective Performance Management (EPM)

Description

  • Development of effective performance management to improve company performance and shareholder value.
  • To be effective, performance achievement must have clear relationship (clearly linked) with reward and consequence and measured and executed objectively and transparently.
  • Application of best practices and proven methodologies in developing performance management system is critical to ensure  efficacy and success.

Objectives

  • Improve company performance effectively.
  • Improve capability to achieve performance target.
  • Improve business growth realization.
  • Improve optimization of company full potential.
  • Achieve/realize company aspiration (fulfilling shareholder expectations).
  • Develop performance-based culture.
  • Achieve/realize High Performance Organization (HPO).

Key Processes (Approach)

  • Developing relevant and effective performance indicators.
  • Setting target (normal and stretch) for each indicator.
  • Developing of effective and efficient measurement system and mechanism.
  • Developing rewards and consequences management (clear linkage between performance and rewards/consequences).
  • Developing Coaching & Counseling System as well as training for performance improvement.
  • Developing timeline and action plan for implementation.
  • Identifying implementation issues/problems and effective solutions.
  • Developing key enabler for successful implementation.
  • Developing socialization material/document for implementation preparation.

Value Proposition

  • Real Positive Impact: substantial and measurable performance improvement.
  • Best Practice & Proven Methodology: world class best practices & proven methodologies (experience with Booz Allen Hamilton).
  • Fully Customized & Local Wisdom: tailored to clients’ unique characteristics/situation and Indonesian context.
  • Prominent Client: various reputable corporations, such as: Telkomsel, PGN, PP, AP II, Antam.
  • Client Appreciation: Clients stated high appreciation and satisfaction.
  • Competitive Fee: very competitive professional fee (local rate).

Superior Program Management Office (PMO)

Description

  • Development of system to ensure successful implementation of company strategy/program (such as: transformation program, corporate strategic plan, strategy (corporate, business and functional), working programs).
  • Strategy/program Implementation often fails due to “trial and error” approach. Company must avoid “trial and error” in implementation as it is unwise and highly risky (failures, major opportunity loss).
  • successful implementation of company strategy/program requires best practices and proven methodologies.

Objectives

  • Realize/achieve successful implementation of company strategies/programs (such as: transformation program, corporate strategic plan, strategy (corporate, business and functional), working programs).
  • Address various company issues (strategy, business, operations and organization) effectively.
  • Improve company competitiveness and performance.
  • Improve business growth and shareholder value.
  • Optimize company full potential.
  • Achieve/realize High Performance Organization (HPO).

Key Processes (Approach)

  • Developing PMO functions based on best practices.
  • Developing PMO structure based on best practices.
  • Developing qualifications of PMO leader and team.
  • Developing qualifications of Program Owner leader and team.
  • Developing PMO meeting mechanism.
  • Developing PMO Tools (Program Prioritization Tool, Monitoring and Tracking Tool, Impact Measurement Tool).
  • Developing Templates for PMO team.
  • Developing Templates and Tools for Program Owner team.

Value Proposition

  • Developing Superior PMO based on best practices (actual consulting experience with Booz Allen Hamilton).
  • Developing Superior PMO based on proven methodology (applied for Telkomsel proven to be successfully transform Telkomsel into a truly world class company).
  • Fully Customized & Local Wisdom: developing system, tools, templates tailored to client unique situation/characteristics and Indonesian context.
  • High appreciation for developing Superior PMO from numerous prominent corporation, such as: AP II, Jasamarga, Elnusa, Trakindo Group, Dipa Group.
  • Competitive Fee: very competitive professional fee (local rate).

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